Undercover Boss: Season 3, Episode 11

3 - 11: Philly Pretzel Factory

Dan DiZio, CEO and Co-Founder of the Philly Pretzel Factory, which sells over 100 million pretzels a year throughout its 120 stores, is forced into action after one franchisee goes rogue, and the Boss is brought to tears when he realizes he let one of his franchise owners down.