Customer Wars: Season 5, Episode 11

5 - 11: Runaway at the Rodeo

In Carbondale, Illinois, an employee vents about a tense confrontation with an allegedly rude customer. In Lathrup Village, Michigan, a football player's confrontation with police at a convenience store spirals out of control. In Las Vegas, Nevada, a customer's frustration boils over when she is denied a refund for what she claims is an expired juice. At a rodeo in Sisters, Oregon, chaos erupts as a 1,400-pound bull breaks free, sending fans scrambling. In Rochester, New York, a pizza delivery driver finds himself in the middle of relationship drama after accidentally delivering a pizza to a woman's ex-boyfriend's house. And in Mississauga, Canada, a jewelry store owner takes matters into his own hands, chasing off smash-and-grab robbers with a sword.