Customer Wars: Season 4, Episode 11

4 - 11: Fast Food Fury

At a fast food drive thru in Iowa, a customer's tone when trying to retrieve his debit card leads to a tense conflict with employees. In a Wisconsin store, police confront a man suspected of shoplifting. A home security camera in Washington captures a delivery driver going above and beyond his usual duty to help a customer's dog. In Thailand, a group photo turns into a nightmare when a second story hotel balcony collapses. At a fair in Memphis, tensions explode between customers waiting in line and a ride operator.